Privacy Policy

At Vibki, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

We collect the following types of information: Account Information: When you create an account, we collect your email address and any profile information you choose to provide. Usage Data: We collect information about how you interact with our website, including pages visited, features used, and actions taken. This is collected through analytics tools like Hotjar (only with your consent). Technical Data: We automatically collect certain technical information, including your browser type, device type, operating system, and IP address (anonymized for privacy). Cookies and Tracking: We use cookies for essential functionality and, with your consent, for analytics purposes to understand user behavior and improve our service.

We use your information for the following purposes: Service Delivery: To provide, maintain, and improve our services, including authentication and personalized experiences. Analytics and Improvement: To understand how users interact with our platform and identify areas for improvement (only with your consent). Communication: To send you important updates, security alerts, and service-related notifications. Legal Compliance: To comply with applicable laws, regulations, and legal processes.

We use cookies for the following purposes: Essential Cookies: Required for authentication, security, and basic functionality of the website. These cookies are necessary for the service to work. Analytics Cookies: Used through Hotjar to understand user behavior, track page views, and improve our service. These cookies are only set with your explicit consent through our cookie consent banner. You can control analytics cookies through our cookie consent banner. You can accept or reject analytics cookies at any time. Essential cookies cannot be disabled as they are necessary for the website to function.

We take data security seriously: Encryption: All data is transmitted over secure HTTPS connections and stored with encryption. Access Controls: Access to personal data is restricted to authorized personnel only. Regular Audits: We regularly review our security practices and update them to meet current standards. Data Retention: We retain your data only as long as necessary to provide our services or as required by law.

You have the following rights regarding your personal data: Right to Access: You can request a copy of the personal data we hold about you. Right to Rectification: You can request correction of inaccurate or incomplete data. Right to Deletion: You can request deletion of your personal data, subject to legal obligations. Right to Withdraw Consent: You can withdraw consent for analytics cookies at any time through our cookie banner or by clearing your browser's local storage. Right to Data Portability: You can request your data in a structured, machine-readable format. Right to Object: You can object to certain types of data processing. To exercise any of these rights, please contact us using the information provided below.

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by updating the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically.